Unicode log files as event source?

I just set up a “Custom logs” event source to ingest logs from a custom Web app. The app writes log data to files in a non-standard format. It looks like the log files use Unicode (I’m working on confirming that), and the results in IDR are gibberish. I’m not finding any options for dealing with this in IDR. Am I missing something, or am I just out of luck if the files are in Unicode?

The logs must be in UTF-8 format for us to process them as human readable text

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Thanks, David, that’s what I needed to know. I’ll register a request with the app developers to accommodate this requirement.