Servicenow- Insightvm Remediation project - incidents created randomly

Hello

Do anyone have issues with servicenow tickets being created randomly even though there has not been any vulnerability scan on the machines?

it seem that Awaiting Verification status is not updated even though incideints are set to closed/resolved. when i close a servicenow incident, Immedietly a new incident is created. i have support case on this but it is moving slowly.

Hi, Sales Engineer here at Rapid7,

I personally haven’t seen this. Do you have a ticket in by chance?