Runner/work_executor.go error 500 - enrollment ID

Apr 5 16:53:26 servername rapid7-orchestrator{“level”:“error”,“ts”:1617641606.2495673,“caller”:“runner/work_executor.go:393”,“msg”:“there was an error returned directly from the plugin itself”,“error”:“plugin returned status code 500”,“enrollmentId”:“c72464a1-6501-4ce8-8914-d026ce4943ae”,“workTimestamp”:-

Hey @heather_hall, it looks like there was a case created for this as well. I would recommend we continue looking into this particular error and retrieving more information to help troubleshoot through the support case. You should have already received an email from our support team and they are happy to help get this in front of the right people.