I have a workflow that allows me to disable an AD user from MS Teams. I have another that allows me to suspend an Okta user by taking action on an investigation. I would love to be able to trigger the suspend okta user from the disable AD user workflow in Teams. Anyone done something similar?
use Snippets, I’ve refactored all my Workflows that contain similar steps into reusable Snippets. Then I just have different Triggers that can call one or more.
The other thing is you can have the disable AD user contain a step that writes the suspend Okta user to Teams to trigger that workflow.
I use an Adaptive Card as a GUI to format many of the Teams Tirgger commands for people that might forget some of the arguments or formating for the regex in the Trigger
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Any chance you could provide a little more detailed example of one? I’ve yet to create any snippets.
I have a snippet for Get User Info.
The input is a user identifier (sAMAccountName, UPN, email)
The workflow enriches that from multiple sources and returns a standard object with all the user information.
Then, in any of my workflows that have a user, I add that snippet as a step to get all that user’s info for future logic.
Other snippets would be reset a user’s password because we always do it twice to clear refresh tokens so instead of adding two steps to every workflow, I have one snippet.
Our password reset workflow also does additional steps including logging and alerting, so I have a Teams trigger just for that, and any workflow that requires resetting a user’s password just writes that command to Teams for that workflow to pick it up
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These sound like really good use cases, thank you!
Any chance we could chat offline in my detail about the way you’re going about this? I’m very new to R7, and even newer to snippets and workflows
Another option Shawn would be to reach out to your CSM and see about an enablement session for InsightConnect. Happy to help you get started.