License key

Good afternoon! I recently found out about Insight VM VMware. Everything is installed on a virtual machine, everything works stably. I log into my account and am asked to enter a license key. I enter the license key and an error pops up (Activation error: the license could not be activated due to connection problems. Please check the settings of your network connection or proxy server). Has anyone encountered such a problem?
Screenshot from 2022-12-20 17-23-48

This sounds like the console can’t reach over 443