Here is the screenshot
Regards
Saritha
I don’t see the error attached with the post. If you don’t mind updating the initial post with the information and we can see if it is something quick we can recommend a configuration change for or if this is something that support might need to look into. Thanks!
Hey Saritha, this definitely looks like something that would be best handled with a support ticket so someone can dig into this with you. You should be able to open a case up here: https://www.rapid7.com/for-customers/.
Based on the response in the UI it appears there is likely an authentication issue causing the 401 error code to be returned from Jira so I would either review the credentials being used or ensure the correct permissions are defined for the account: https://docs.rapid7.com/insightvm/jira#jira.