InsightVM stuck on "The Security Console is initializing, please wait..."

Our console is stuck on

The Security Console is initializing, please wait...

Security Console Startup Progress

20/05/2025, 12:49:14 pm : 12% : Initializing update processor...

I have restarted the server. Looked at firewall logs with nothing blocked. Any ideas on how I can get past this?

Thanks,

You could look at the update.log & nsc.log files in the .\Nexpose\nsc\ directory. Support wanted to look at updatetable in the \update directory, but that’s pretty inscrutible. If you are way behind in updates, you can be waiting hours (I’m still waiting at 12 +) to get the console back. The update process is sequential and the same files get updated over and over again with different update packages. It’s also a Java app, so speeding it up is not straightforward.

Dear Team,

What it the solution of this issue. in prodcuin we cannot hold the operations to wait that much long