Good afternoon,
Yesterday, the updates for the console and scan engines attempted to download and I later got a notification that one or more of the updates failed.
I went to the Engines page to check on the statuses of each one and in attempt to troubleshoot the issue, I set the communications method from Console to Engine to Engine to Console, which I later realized may have been a huge mistake as after I rebooted the console. I was no longer able to get the scan engines to respond and could no longer scan, period.
I’m thinking that I might need to remote into the scan engines and try to see if I can figure out how to reverse what I did earlier so they communicate again with the console.
Any ideas or anyone see this happen before?