InsightIDR to ServiceNOW Connection Not Working

InsightIDR
1

For anyone that has had success setting up InsightIDR to automatically connect to ServiceNOW and create Incidents could you explain how you had it work? The InsightIDR documentation seems out of date and our connection keeps failing: Configure Connections For Automation | SIEM Documentation

thanks you for any assistance in this matter

2

If anyone finds this post later, it was an issue on the ServiceNOW side with multiple connections to the incident table. Please feel free to reach out if you have a similar issue and need help