I have problem in Jira Cloud and InsightAppsec integration, User credentials are saved successfully post that Jira Project key information is not listing on the “Project information”. Does anyone faced the similar issue? How did it got resolved?
Hello adhulipudi!
I see you have the connection set up and are setting up the configuration. When you expand the drop down, do you see anything there, or are there no projects listed at all?
That error normally means that there isn’t a project associated (that uses that key) with the Jira tied to the Jira API key used to make the connection, so it’s a little strange you’re running into that.
One of the other things I could see happening (though it’s unlikely) is that somehow your API key from Jira was removed. Again, unlikely, since I expect the connection would fail, but something to check.