Hi team, I want to create custom dashboards which further can be utilized internally by my team. So, I want to understand whether can we ship these custom dashboards to the Dashboard Library so that it can be leveraged by my team.
Thanks in advance!
No, the Dashboard library is something Rapid7 manages, you cannot publish to the library
However once you create a Dashboard it can be viewed by anyone in your Org
David
Hi David, thanks for the reply. Can we schedule a meeting in order to discuss an use-case that i want to develop for my organization if it is feasible for you?
Thanks once again!
Feel free to submit a support case to arrange some time with our team
David
Hi David, What is the procedure to raise a support case? And what are the timings to schedule the meeting?
Thanks!
When logged in to the Insight Platform you navigate to the ? symbol in the top right corner and hit Create a Support Case or Idea
From there you can create the case.
As far as timings, that is dependent on availability of the assigned Technical Support Engineer, usually within a day or so of raising the case and of course we are flexible if something is truly urgent.
David
Hi David, When I tried to create the support case, it says that i dont have SSO configuration. Can you please let me know any other way?
Moreover, currently I am using trial version of the platform.
Ah right that explains it, it sounds like you would be best served speaking with someone from our account team instead, has anyone reached out to you about the trial and making a purchase?
David
Hi David, No one has reached out to me yet regarding the trial or making a purchase. Would it be possible to connect with you or someone from the account team to discuss?