How to include finding software when scanning

I see the availability for showing the “installed software” on an asset, but it is never populated after discovery scans (or at all for that matter); all of our assets report no software installs.

Does this have to do with the setting "“Enable Windows services during a scan”?

If not, is there some troubleshooting I can do to find out what’s not working?

Could it be an issue with the credentials used when scanning? If the accounts used don’t have the correct permissions, they won’t be able to retrieve info on things like installed software. We’ve got some best practices around this for Windows and Linux.

Thanks for those links Holly. We’ll have to go back to the proper team to make sure it follows those links!

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