The query I grabbed from SNOW itself is not helping.
Currently this will not find the ticket I created today and it fails.
sys_created_onONThis week^ANDshort_description=My New Test
The query I grabbed from SNOW itself is not helping.
Currently this will not find the ticket I created today and it fails.
sys_created_onONThis week^ANDshort_description=My New Test
You can create your filter in the GUI of ServiceNow and then hit run. Once you have the filter working as expected you can copy in the URL from sysparm_query to the end.
sysparm_query%3Dsys_created_onRELATIVEGT%40dayofweek%40ago%407%26sysparm_first_row%3D1%26sysparm_view%3D
If you take this to a tool like CyberChef you can then use the URL Decode option. It will give you this result:
sysparm_query=sys_created_onRELATIVEGT@dayofweek@ago@7&sysparm_first_row=1&sysparm_view=
you can exclude &sysparm_first_row and beyond. That is just visual requirements for the UI.
This will give you the query needed for InsightConnect.
very nice thanks