Honeypot inactive/not working

Honeypot is showing inactive, I have tried to force restart the VM however it still shows inactive.

That’s interesting. After 5 years of no problems, we recently had the honeypot showing as inactive too.

Honeypot Honeypot VM - Collector has been inactive for more than 15 minutes

I powered the VM down, then back up and the problem went away. That was a couple weeks ago.

Same issue here as well. Restarted the VM to no avail. Support is instructing me to rebuild the Honeypot.