Having had to choose between vendors myself, it's a pain and can mean a lot of research is done outside the sales calls but would love to know everyone else's thought process on the following (if none apply, feel free to comment with your own reason(s)):

What are some of your reasons why one security vendor is chosen over another if they both provide similar services? If none apply, please choose Other and leave a comment!

  • Price
  • Reviews
  • Usability
  • Compatibility with your org’s environment
  • Other

0 voters

Support is a big part. No matter how good a solution is, there will always be a time where support is needed (usually in a stressful situation) and how a vendor handles a support call can make a world of a difference

1 Like

Thank you, @brandon_mcclure, that is very true!