Feature Request: Slack Interactive Message timeout max

erick_cheng · September 24, 2020, 1:33pm

Your Slack Interactive Message currently has a max timeout of 60 minutes. Would you please consider increasing this max?

Use Case: We’re currently using Interactive Messages for distributed alerting. The 1-hour window doesn’t give our users much time to respond.

Bonus feature request: If it does timeout, giving us the ability to customize the timeout text displayed. It’s currently set to This step has timed out (edited)

tyler_terenzoni · September 24, 2020, 2:06pm

For the timeout value, what do you think a reasonable max timeout would be for your team?

erick_cheng · September 24, 2020, 3:14pm

Hi Tyler,

For our specific use case, we’d probably set it to around 4-8 hours, but obviously having the option for a larger window is always nice.

Same idea with the workflow’s human decision timeout. Its currently maxed at 24h, but if a decision needs to be made over the weekend, we might not get to it in time. 72h for that would be sweet

jhuang1 · August 21, 2023, 5:48pm

any update from rapid7 team, this is a very reasonable request.

claire_hogan · August 22, 2023, 5:32pm

Hey @jhuang1 - unfortunately we are constrained by AWS on the 60 minute time limit. However, I noted this request again internally as we can look into alternate solutions.

What is your teams’ specific use case?