After working with InsightIDR extensively for the past year, I would like to address some difficulties I face as a user. These issues mainly involve the interface’s auto-loading of entries (like infinite scroll) which makes some tasks difficult or take longer to accomplish. I truly hope to see some of these improvements realized, but nobody will know unless I speak up first! Here are a some of the functions affected:
When I pause typing in the search field or make changes in my Log Set selections, the automatic starting of log searches drastically reduces responsiveness of the platform. I would love an option to simply turn this off.
The horizontal scroll bar at the bottom of the Entries and Table tabs does not function while new results are loading. Sometimes when I want to scroll to the right, I must go to the bottom of the results, but then it loads more data, making me wait more. I cannot scroll the right while viewing the middle of the results, so I’m forced to use the clunky middle-click scroll and overshoot the data I’m aiming for. All this forces me to export a CSV and just examine the data in Excel. A solution here would be a permanently visible scroll bar that works while results are loading.
It’s not possible to sort the list beyond modification types. This requires us to review the modifications one by one, rather than holistically by user or asset. Further, we cannot pick out modifications for disabled users. I know we can search for specific rules, but this becomes impractical as more modifications are created. I think the simplest solution would be the ability to export the alert modifications to CSV. (Note: I tried to highlighting and copy but that doesn’t work due to the constant refreshing of the highlighted selection as you scroll.)
The Learning Center floating compass icon gets in the way. It’s impossible to close and could easily work from the top bar where there’s plenty of space.
Dark mode. I heard it’s on it’s way, just want say I’m quite eager for this one.