ChatOps Automation issue

Hi,

I’ve recently been experiencing issues with two of my workflows. They are very simple — just three steps: a trigger, a Python code step, and a ChatOps Slack action. The problem is that the ChatOps action takes a long time to execute and eventually fails with the following error: job step input "message" already exists for step 1e3e3e72-a61e-4f2f-b052-03306c3a1b98 in job bc5d62d3-9e9d-43cc-89d4-675739c8e50a, please reference this request ID when contacting support: d779f308-90be-460f-9ead-a1adcfa35d7d

In one workflow, I originally had three ChatOps steps. I tried adding sleep steps between them, and I even split them into separate workflows. That worked for a bit, but the error came back. I also tested different trigger types in case the trigger was contributing to the issue, but the problem persisted.

What I find confusing is that I use this same ChatOps action in other workflows without any issues. I’m not sure how the Python step could cause this error, especially since I don’t have any variable named message anywhere in the workflow. The Python step outputs a variable called result, and the Slack ChatOps step uses the default message input, which can’t be renamed.

Any help or guidance would be greatly appreciated.
Thanks!

For your Slack Channel are you adding a Hashtag in front of the channel name? If you are, removing the Hashtag is recommended.

Wow, that solved it! Thank you

I am glad it worked out. I will put in a request for the example to remove that hashtag.