Cancelling stuck running jobs

InsightConnect Workflows
1

Hi, Does anybody know of a quick way to cancel a huge amount of stuck running jobs? And also, is there any way to alert us if the number of stuck running jobs exceed a certain count or something similar?

I do have a script currently running thats using the API to cancel jobs but it's taking ages to cancel the huge volume of stuck jobs.

(To explain: we have about 10 workflows that are configured to ingest data into a central IDR log\data source. I've just discovered that a few of these haven't been running for a couple of months and they launch each minute. This wasn't noticed because some of the workflows are running, so the alerts in IDR for dormant event sources didn't trigger)

2

Nope, I would suggest to contact Customer Service and set up an hourly API call to check cancelled and failed jobs.

3

If you are talking about stuck scans, the “cancel scan (id number)” works well.
Select the scan, in progress choice, from the current scans area.

When the in progress page comes up, the scanid will be in the URL.

https://10.10.10.10:3780/scan.jsp?scanid=11064074

In this case 11064074

Go to the admin page/Maintenance, Storage and Troubleshooting/Troubleshooting/

Run

cancel scan (id number)

Ie cancel scan 11064074

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