Update on my R7 case for this:
Completely agree with you on this one, unfortunately it’s just a limitation of the product at the moment. There’s no current determined date for when the project will be implemented into the product but I’m happy to attach the enhancement request to this support ticket and provide you with a reference with the IDEA ticket number!
Instead of waiting for this feature request, I am working with our ServiceNow dev team to create a new custom ticket field, which will hold the variable ‘$ASSET_NAME_LIST’, then a custom function on the ServiceNow side to pull the text of the field and add it to a CSV to be auto-attached to the associated ticket.