# InsightVM Security Console to Platform Data Inconsistencies

**URL:** <https://discuss.rapid7.com/t/insightvm-security-console-to-platform-data-inconsistencies/51096>\
**Category:** InsightVM\
**Created:** [May 12, 2025, 7:33pm UTC](https://discuss.rapid7.com/t/insightvm-security-console-to-platform-data-inconsistencies/51096 "2025-05-12T19:33:05Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Lee](https://discuss.rapid7.com/user_avatar/discuss.rapid7.com/lee/32/2108_2.png) [@Lee](https://discuss.rapid7.com/u/Lee)\
**Post date:** [May 12, 2025, 7:33pm UTC](https://discuss.rapid7.com/t/insightvm-security-console-to-platform-data-inconsistencies/51096/1 "2025-05-12T19:33:05Z")

</div>

We are seeing last scan time for some assets on the cloud platform side not aligning with the last scan time on the Security console side. For example, all assets were last scanned on 5/11/25, but some these assets instead show last scan time with dates of 4/13/25 on the cloud platform side.  
I have a support case open, but I’m curious if any other customers experienced this?  
Is there a way to force an immediate push from the Security console to the cloud platform?

---

<div class="post-metadata">

**Author:** ![jmoron\_nieto](https://discuss.rapid7.com/letter_avatar_proxy/v4/letter/j/4491bb/32.png) [@jmoron\_nieto](https://discuss.rapid7.com/u/jmoron_nieto)\
**Post date:** [May 14, 2025, 10:12am UTC](https://discuss.rapid7.com/t/insightvm-security-console-to-platform-data-inconsistencies/51096/2 "2025-05-14T10:12:45Z")

</div>

Hi Lee,

I haven’t seen that in our consoles.

Have you tried run command “sync cloud” to force updating.

What is your “Insight Platform Download Frequency” configuration? We have configured that to 1 hour

KR, José

---

<div class="post-metadata">

**Author:** ![Lee](https://discuss.rapid7.com/user_avatar/discuss.rapid7.com/lee/32/2108_2.png) [@Lee](https://discuss.rapid7.com/u/Lee)\
**Post date:** [May 16, 2025, 9:55pm UTC](https://discuss.rapid7.com/t/insightvm-security-console-to-platform-data-inconsistencies/51096/3 "2025-05-16T21:55:24Z")

</div>

1hr sync now 😉  
Resolved, issue was just a timing thing.

---

<div class="post-metadata">

**Author:** ![mbaumgartner](https://discuss.rapid7.com/letter_avatar_proxy/v4/letter/m/7bcc69/32.png) [@mbaumgartner](https://discuss.rapid7.com/u/mbaumgartner)\
**Post date:** [January 12, 2026, 11:00am UTC](https://discuss.rapid7.com/t/insightvm-security-console-to-platform-data-inconsistencies/51096/4 "2026-01-12T11:00:08Z")

</div>

Hi Lee, have the same problem. I already talked with the support team, we also did the “sync cloud” command. Seems ok now, but do not trust this thing. What you mean that it was a timing thing? so perhaps I can check some settings.