InsightVM Reports are Blank

Hello Support. We have a security console which sits in a DMZ, and is currently being used for external network agent check-in / sync to cloud (no scanning ports are open). The site “Rapid7 Insight Agents” shows 19 assets, however, when you select the site it shows all 500+ assets. I’m able to run a report on agent data by selecting “Run Site Report” but all reports that I run through Reports are showing blank.

Any idea what’s going on here?

This isn’t an answer to your question here but a follow up question.

Is there a specific reason you deployed an InsightVM console in the DMZ for agent collection instead of just deploying a stand alone collector?

Ya, with newly acquired properties we may setup external scanners to report to this console before bringing them on to our network.