# External User IPL (InsightVM)

**URL:** <https://discuss.rapid7.com/t/external-user-ipl-insightvm/57187>\
**Category:** InsightVM\
**Created:** [April 24, 2026, 7:14pm UTC](https://discuss.rapid7.com/t/external-user-ipl-insightvm/57187 "2026-04-24T19:14:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![landreani4](https://discuss.rapid7.com/letter_avatar_proxy/v4/letter/l/ecccb3/32.png) [@landreani4](https://discuss.rapid7.com/u/landreani4)\
**Post date:** [April 24, 2026, 7:14pm UTC](https://discuss.rapid7.com/t/external-user-ipl-insightvm/57187/1 "2026-04-24T19:14:22Z")

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Hey team,

I was wondering if it is possible for an external user to use the IPL to access the on-prem console via the Insight Platform.

I currently have access to a customer's platform as an external user and would like to use the IPL to manage the on-prem console for them.

Is this supported?

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**Author:** ![bradpjaxx](https://discuss.rapid7.com/user_avatar/discuss.rapid7.com/bradpjaxx/32/2411_2.png) [@bradpjaxx](https://discuss.rapid7.com/u/bradpjaxx)\
**Post date:** [May 1, 2026, 2:17pm UTC](https://discuss.rapid7.com/t/external-user-ipl-insightvm/57187/2 "2026-05-01T14:17:04Z")

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From What i understand you would still need to be on their INTERNAL network via VPN etc in order for the Link / Passthrough for you to access the NeXpose Console internally. But Im sure a Moose can confirm this and make sure thats the case or if there is another option im not aware of.

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**Author:** ![dome](https://discuss.rapid7.com/letter_avatar_proxy/v4/letter/d/85f322/32.png) [@dome](https://discuss.rapid7.com/u/dome)\
**Post date:** [May 17, 2026, 9:27am UTC](https://discuss.rapid7.com/t/external-user-ipl-insightvm/57187/3 "2026-05-17T09:27:36Z")

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Hi @landreani4,

As long as the user can reach the Security Console on port 3780, it's doable. You'll need to:

- Create accounts on the Insight Platform
- Create accounts on the Security Console (the username and email address must be identical to the email address used on the Insight Platform)

You can find the official documentation [here](https://docs.rapid7.com/insightvm/enable-insightvm-platform-login/), but if I may, I've shared a more detailed guide [here](https://discuss.rapid7.com/t/enable-insightvm-platform-login/34034/5).

I hope I answered your question.