# Community **URL:** https://discuss.rapid7.com/c/community/9.md [Latest](https://discuss.rapid7.com/latest.md) · [Categories](https://discuss.rapid7.com/categories.md) · [Tags](https://discuss.rapid7.com/tags.md) --- ## [About the Community category](https://discuss.rapid7.com/t/about-the-community-category/1088)
**Author:** [@rapid7\_bot](https://discuss.rapid7.com/u/rapid7_bot)\ **Replies:** 0\ **Last updated:** [June 5, 2020, 9:51pm UTC](https://discuss.rapid7.com/t/about-the-community-category/1088 "2020-06-05T21:51:29Z")
This is the place to check out the latest announcements, post any feedback or questions, and connect with fellow community members. --- ## [When was an asset 1st seen or the 1st time it checked in](https://discuss.rapid7.com/t/when-was-an-asset-1st-seen-or-the-1st-time-it-checked-in/57365)
**Author:** [@randy\_s](https://discuss.rapid7.com/u/randy_s)\ **Replies:** 0\ **Last updated:** [July 31, 2026, 5:13pm UTC](https://discuss.rapid7.com/t/when-was-an-asset-1st-seen-or-the-1st-time-it-checked-in/57365 "2026-07-31T17:13:38Z")
I’m trying to find out when the 1st time an asset checked in or was seen within either IDR or IVM. Any ideas on the best way to accomplish this would be helpful. thanks, --- ## [VAS X unable to download](https://discuss.rapid7.com/t/vas-x-unable-to-download/57290)
**Author:** [@aurquiola](https://discuss.rapid7.com/u/aurquiola)\ **Replies:** 0\ **Last updated:** [June 19, 2026, 6:14pm UTC](https://discuss.rapid7.com/t/vas-x-unable-to-download/57290 "2026-06-19T18:14:38Z")
Anyone able to download the connector for VSA X? I’m getting an error when attempting : --- ## [Connectwise Plugin Issues](https://discuss.rapid7.com/t/connectwise-plugin-issues/57215)
**Author:** [@mhorvat1](https://discuss.rapid7.com/u/mhorvat1)\ **Replies:** 1\ **Last updated:** [May 11, 2026, 3:37pm UTC](https://discuss.rapid7.com/t/connectwise-plugin-issues/57215 "2026-05-11T15:37:12Z")
Has anyone experienced this issue? Connect: Connecting... rapid7/ConnectWise:1.0.1. Step name: create\_ticket Connection test failed! Connection error. Please make sure that your API key and Sdp Base URL are correct Trac… --- ## [Community Wishes and Hopes :)](https://discuss.rapid7.com/t/community-wishes-and-hopes/33900)
**Author:** [@jrossmann](https://discuss.rapid7.com/u/jrossmann)\ **Replies:** 10\ **Last updated:** [February 5, 2026, 1:09pm UTC](https://discuss.rapid7.com/t/community-wishes-and-hopes/33900 "2026-02-05T13:09:17Z")
Hi, we are using R7 since 2 years and have a few customers. My primary part is insight VM. I worked with different vuln scanner before and think R7 is pretty good, but a few things are bothering me. Asset Duplicate: … --- ## [How to access and download opendata?](https://discuss.rapid7.com/t/how-to-access-and-download-opendata/22103)
**Author:** [@djiang](https://discuss.rapid7.com/u/djiang)\ **Replies:** 2\ **Last updated:** [December 26, 2025, 1:22pm UTC](https://discuss.rapid7.com/t/how-to-access-and-download-opendata/22103 "2025-12-26T13:22:50Z")
I register and login to rapid7 ,but still can’t download the opendata.pls tell me how to get access of opendata --- ## [Release Notes never up-to-date?](https://discuss.rapid7.com/t/release-notes-never-up-to-date/55353)
**Author:** [@nkershaw1](https://discuss.rapid7.com/u/nkershaw1)\ **Replies:** 4\ **Last updated:** [December 26, 2025, 1:22pm UTC](https://discuss.rapid7.com/t/release-notes-never-up-to-date/55353 "2025-12-26T13:22:06Z")
Is it just me or are the release notes now never up-to-date since they were all merged together? (this isn’t the first time this has happened) InsightVM consoles get updated and then release notes come along days later. … --- ## [How to get support - Support MIA?](https://discuss.rapid7.com/t/how-to-get-support-support-mia/57024)
**Author:** [@wprat](https://discuss.rapid7.com/u/wprat)\ **Replies:** 3\ **Last updated:** [December 18, 2025, 10:55pm UTC](https://discuss.rapid7.com/t/how-to-get-support-support-mia/57024 "2025-12-18T22:55:23Z")
Hello, Does anyone know how to get support to respond? We’ve been trying to get help for literally months and can’t get a call or email or anything back. We’ve opened tickets, called, emailed every address we can find a… --- ## [API docs for threat command / intel](https://discuss.rapid7.com/t/api-docs-for-threat-command-intel/54618)
**Author:** [@alanstein](https://discuss.rapid7.com/u/alanstein)\ **Replies:** 0\ **Last updated:** [September 5, 2025, 3:37pm UTC](https://discuss.rapid7.com/t/api-docs-for-threat-command-intel/54618 "2025-09-05T15:37:24Z")
Hello, Previously I used to fetch “Campaign” intel using this API endpoint, but it stopped giving detail around April of 2025. Does anyone have the new API endpoint? curl --request GET ‘https://api.intsights.com/publi… --- ## [Rapid7 Blog RSS Feed URLs](https://discuss.rapid7.com/t/rapid7-blog-rss-feed-urls/35367)
**Author:** [@philipp\_behmer](https://discuss.rapid7.com/u/philipp_behmer)\ **Replies:** 1\ **Last updated:** [August 22, 2025, 11:52am UTC](https://discuss.rapid7.com/t/rapid7-blog-rss-feed-urls/35367 "2025-08-22T11:52:19Z")
If you’re seeking RSS feeds for the Rapid7 blog, please note that although the blog is typically accessed via https://www.rapid7.com/blog/, the RSS feeds are actually available at https://blog.rapid7.com/. Here are a fe… --- ## [Fail to create site](https://discuss.rapid7.com/t/fail-to-create-site/53765)
**Author:** [@clin](https://discuss.rapid7.com/u/clin)\ **Replies:** 0\ **Last updated:** [August 6, 2025, 6:55am UTC](https://discuss.rapid7.com/t/fail-to-create-site/53765 "2025-08-06T06:55:48Z")
Hi, I just installed \[Rapid7Setup-Windows64\] on my machine. I could log in \[VM Security Console\] successfully. But when I tried to create site after inputting name, it would pop out error: \[Something went wrong while cre… --- ## [Reporting question regarding goals and SLA tracker](https://discuss.rapid7.com/t/reporting-question-regarding-goals-and-sla-tracker/51545)
**Author:** [@rnicol1](https://discuss.rapid7.com/u/rnicol1)\ **Replies:** 0\ **Last updated:** [May 27, 2025, 11:16am UTC](https://discuss.rapid7.com/t/reporting-question-regarding-goals-and-sla-tracker/51545 "2025-05-27T11:16:12Z")
Hi Community, first time post. I have a question around the use of an SLA tracker within Goals&SLA’s which I cannot find a defined answer to, and hoping for your input. So I have an SLA tracker, which should display t… --- ## [Authenticating Bluecat IPAM appliances](https://discuss.rapid7.com/t/authenticating-bluecat-ipam-appliances/40159)
**Author:** [@Initech](https://discuss.rapid7.com/u/Initech)\ **Replies:** 1\ **Last updated:** [April 30, 2025, 2:18pm UTC](https://discuss.rapid7.com/t/authenticating-bluecat-ipam-appliances/40159 "2025-04-30T14:18:59Z")
Has anyone had any luck authenticating against Bluecat IP address management appliances? I have not worked with them yet. Anyone have experience doing this and what permissions are needed for the scanning account on th… --- ## [R7 Insight Agent Actions required when upgrading Ubuntu OS 20.04 ot 22.04](https://discuss.rapid7.com/t/r7-insight-agent-actions-required-when-upgrading-ubuntu-os-20-04-ot-22-04/49773)
**Author:** [@sjackson6](https://discuss.rapid7.com/u/sjackson6)\ **Replies:** 1\ **Last updated:** [April 30, 2025, 2:16pm UTC](https://discuss.rapid7.com/t/r7-insight-agent-actions-required-when-upgrading-ubuntu-os-20-04-ot-22-04/49773 "2025-04-30T14:16:40Z")
Hi community, Look to update one of our ubuntu VM running the Rapid 7 Agent and just want to check if we need to plan for anything specific when updating the OS? Reinstall the agent or does it just behave and not interf… --- ## [Rapid7 Partner Academy account access enquiry](https://discuss.rapid7.com/t/rapid7-partner-academy-account-access-enquiry/45018)
**Author:** [@rwaghmare](https://discuss.rapid7.com/u/rwaghmare)\ **Replies:** 1\ **Last updated:** [December 11, 2024, 2:56pm UTC](https://discuss.rapid7.com/t/rapid7-partner-academy-account-access-enquiry/45018 "2024-12-11T14:56:58Z")
How can we get access to Rapid7 Partner Academy account --- ## [Wrong number of active assets](https://discuss.rapid7.com/t/wrong-number-of-active-assets/44124)
**Author:** [@rgorner](https://discuss.rapid7.com/u/rgorner)\ **Replies:** 0\ **Last updated:** [October 24, 2024, 8:20pm UTC](https://discuss.rapid7.com/t/wrong-number-of-active-assets/44124 "2024-10-24T20:20:10Z")
Hi, we run into a struggle beginning with 16th October, I suppose. Under the Site-Details, assets, which are active, are missing. We have 15 on a demo setup, running a scan, scans 15 of them, all is fine, hosts are fi… --- ## [DC integration with agent vs Event source](https://discuss.rapid7.com/t/dc-integration-with-agent-vs-event-source/41852)
**Author:** [@rtejasree](https://discuss.rapid7.com/u/rtejasree)\ **Replies:** 3\ **Last updated:** [September 2, 2024, 11:27pm UTC](https://discuss.rapid7.com/t/dc-integration-with-agent-vs-event-source/41852 "2024-09-02T23:27:17Z")
Hi, new here. We’ve have been configuring Active directory as event source, but now we want to deploy the agent on AD instead of event source. I went through the documentation & i think we can get additional logs throug… --- ## [CIFS vulnerability False positive?](https://discuss.rapid7.com/t/cifs-vulnerability-false-positive/23804)
**Author:** [@nnickswain](https://discuss.rapid7.com/u/nnickswain)\ **Replies:** 6\ **Last updated:** [August 23, 2024, 2:53pm UTC](https://discuss.rapid7.com/t/cifs-vulnerability-false-positive/23804 "2024-08-23T14:53:18Z")
Hi Guys do you guys get this in scans even though its disabled ?? CIFS Account lock out policy allows Brute forcing CIFS Account Password Never expires Thanks Nick --- ## [AWS EC2 IMDSv2](https://discuss.rapid7.com/t/aws-ec2-imdsv2/40686)
**Author:** [@eogden](https://discuss.rapid7.com/u/eogden)\ **Replies:** 0\ **Last updated:** [August 6, 2024, 8:36am UTC](https://discuss.rapid7.com/t/aws-ec2-imdsv2/40686 "2024-08-06T08:36:47Z")
As of March 2024 AWS have started setting IMDSv2 to required by default REF https://aws.amazon.com/about-aws/whats-new/2024/03/set-imdsv2-default-new-instance-launches/ As I understand currently this has to be set to op… --- ## [Vulnerability Score jumped drastically in the last few days](https://discuss.rapid7.com/t/vulnerability-score-jumped-drastically-in-the-last-few-days/39730)
**Author:** [@abutt](https://discuss.rapid7.com/u/abutt)\ **Replies:** 1\ **Last updated:** [July 15, 2024, 4:14pm UTC](https://discuss.rapid7.com/t/vulnerability-score-jumped-drastically-in-the-last-few-days/39730 "2024-07-15T16:14:24Z")
Hello, I’m not sure whether anyone has noticed, but in the last few days, the risk score has increased significantly. I’m not sure what caused that, but I was curious if anyone else had observed a significant shift in th… --- ## [RIP Voice!](https://discuss.rapid7.com/t/rip-voice/39571)
**Author:** [@D0z3R](https://discuss.rapid7.com/u/D0z3R)\ **Replies:** 0\ **Last updated:** [July 9, 2024, 3:35pm UTC](https://discuss.rapid7.com/t/rip-voice/39571 "2024-07-09T15:35:21Z")
Greetings all! Received this in my inbox: Thank you for being a valued member of Rapid7 Voice. Over the past 9 years, we’ve connected with thousands of customers and built a strong network of engaged cybersecurity expe… --- ## [Microsoft Windows: CVE-2023-20588: AMD: CVE-2023-20588 AMD Speculative Leaks Security Notice](https://discuss.rapid7.com/t/microsoft-windows-cve-2023-20588-amd-cve-2023-20588-amd-speculative-leaks-security-notice/37031)
**Author:** [@cpereira](https://discuss.rapid7.com/u/cpereira)\ **Replies:** 2\ **Last updated:** [May 14, 2024, 8:12pm UTC](https://discuss.rapid7.com/t/microsoft-windows-cve-2023-20588-amd-cve-2023-20588-amd-speculative-leaks-security-notice/37031 "2024-05-14T20:12:52Z")
Did anyone else randomly just get this vulnerability added? Picked up on 139 devices and is claiming Microsoft patch KB5033375 is not installed. Checked all devices and they all have this KB installed. --- ## [Jet Brains Remediation](https://discuss.rapid7.com/t/jet-brains-remediation/37234)
**Author:** [@rcowell](https://discuss.rapid7.com/u/rcowell)\ **Replies:** 0\ **Last updated:** [May 14, 2024, 1:32pm UTC](https://discuss.rapid7.com/t/jet-brains-remediation/37234 "2024-05-14T13:32:35Z")
We have applied the work-arounds provided for the Jet Brains vulnerabilities but InsightVM still picks up the vulnerability based on installed version. Is there are way to get it to include a check for the Jet Brains sup… --- ## [MS Server 2016 / Windows NTP Findings](https://discuss.rapid7.com/t/ms-server-2016-windows-ntp-findings/37040)
**Author:** [@jjacobs2](https://discuss.rapid7.com/u/jjacobs2)\ **Replies:** 0\ **Last updated:** [May 8, 2024, 10:05pm UTC](https://discuss.rapid7.com/t/ms-server-2016-windows-ntp-findings/37040 "2024-05-08T22:05:18Z")
New to InsightVM and scans are returning numerous NTP findings where the solution is updating NTP from V3 to most recent release. How are others handling this on Windows of which I’ve had no luck finding any solutions t… --- ## [SalesForce SSO Error](https://discuss.rapid7.com/t/salesforce-sso-error/9697)
**Author:** [@jbruce](https://discuss.rapid7.com/u/jbruce)\ **Replies:** 4\ **Last updated:** [March 29, 2024, 10:25am UTC](https://discuss.rapid7.com/t/salesforce-sso-error/9697 "2024-03-29T10:25:34Z")
Hi, Sorry if this is the wrong place for this, I’m a bit stuck… I’m trying to raise a support ticket but whenever I try to open the Customer Portal I get a SalesForce SSO error (below). I can’t raise this as a ticket b… --- ## [Use of Artificial Intelligence in Rapid7 Products](https://discuss.rapid7.com/t/use-of-artificial-intelligence-in-rapid7-products/28720)
**Author:** [@312312](https://discuss.rapid7.com/u/312312)\ **Replies:** 2\ **Last updated:** [March 14, 2024, 3:46pm UTC](https://discuss.rapid7.com/t/use-of-artificial-intelligence-in-rapid7-products/28720 "2024-03-14T15:46:49Z")
Hello, we’re currently doing some research around the use of artificial intelligence in our security products. I was wondering if there’s any kind of artificial intelligence used in Rapid7 security products (IDR, ICON, … --- ## [Upgrade agents through Puppet](https://discuss.rapid7.com/t/upgrade-agents-through-puppet/33657)
**Author:** [@sgroeneveld](https://discuss.rapid7.com/u/sgroeneveld)\ **Replies:** 0\ **Last updated:** [February 22, 2024, 8:48am UTC](https://discuss.rapid7.com/t/upgrade-agents-through-puppet/33657 "2024-02-22T08:48:02Z")
Good morning, We are struggling with a proper process around agent upgrades, but our production team is afraid that following the Rapid7 recommended guidelines will interrupt production. Upgrading the agent through the… --- ## [Rapid7 InsightVM and account testing](https://discuss.rapid7.com/t/rapid7-insightvm-and-account-testing/28632)
**Author:** [@alowe](https://discuss.rapid7.com/u/alowe)\ **Replies:** 4\ **Last updated:** [February 16, 2024, 7:43pm UTC](https://discuss.rapid7.com/t/rapid7-insightvm-and-account-testing/28632 "2024-02-16T19:43:19Z")
Hi folks, This is my first post, I’m getting a log of my servers (all with the InsightVM Agent installed) flagging in my Siem, The attempts are being made to authenticate using several accounts, PCGuest, admin and Guest… --- ## [Rapid7 Logs](https://discuss.rapid7.com/t/rapid7-logs/33077)
**Author:** [@asajid](https://discuss.rapid7.com/u/asajid)\ **Replies:** 0\ **Last updated:** [February 9, 2024, 6:17am UTC](https://discuss.rapid7.com/t/rapid7-logs/33077 "2024-02-09T06:17:01Z")
Hi Guys! As a Insight IDR User, I am facing an issue. Rapid7 sents logs having large number of fields so is there any way that we can customize this to only send specific fields. For example for any laptop activity, I o… --- ## [Agent\_installer.sh on aws fargate/Docker](https://discuss.rapid7.com/t/agent-installer-sh-on-aws-fargate-docker/33068)
**Author:** [@ganderson](https://discuss.rapid7.com/u/ganderson)\ **Replies:** 0\ **Last updated:** [February 8, 2024, 11:15pm UTC](https://discuss.rapid7.com/t/agent-installer-sh-on-aws-fargate-docker/33068 "2024-02-08T23:15:57Z")
Hello, I am hoping to get rapid7 to run in a debian 11 docker container in aws fargate. When I run my docker build locally everything works. The trouble happens when I move this workload to AWS. I use a pipeline that … [Next page](https://discuss.rapid7.com/c/community/9.md?page=1)